The emotional effects of poor online accessibility

I thought I’d share something I wrote for one of my business blogs. I think it’s something that some of my readers here will relate to as well.

I don’t talk about emotions a lot. I talk about tips or facts or things I’ve learned. I enjoy educating people and helping them to make their sites more accessible to me as a screenreader user, but I’ve never really shared about how it feels when I have to abandon my virtual trolley or ask my partner to help me complete a simple purchase. It’s not fun!

I saw an article about some research into the emotions experienced when disabled people encounter inaccessible websites, and that prompted me to add my thoughts. If this is something that interests you, you can read /the F word in online accessibility – frustration